Quick links
Common issues and solutions
- Issue: Tool not loading
- Solution: Clear browser cache and refresh the page.
- Issue: File upload failing
- Solution: Check file size limit (typically up to 25MB for images / 50MB for many PDFs) and supported formats.
- Issue: Slow tool response
- Solution: Check your internet connection; try again later.
- Issue: Tool output not as expected
- Solution: Review input format and try again with a cleaner sample.
- Issue: Error message appearing
- Solution: Report the issue using the contact form with steps to reproduce.
Troubleshooting guide
- Clear your browser cache (Ctrl+Shift+Delete on Windows/Linux, or Cmd+Shift+Delete on Mac).
- Disable browser extensions that may interfere.
- Try a different browser (Chrome, Firefox, Safari, Edge).
- Check your internet connection.
- Try again after a few minutes.
Still need help?
If you still need help, contact our support team. We typically respond within 24–48 hours during business days. Email support@aifreeseotools.com.